Welcome to Tritan Solutions Pvt. Ltd! We value your business and are committed to providing our B2B domestic customers with a seamless and efficient shipping experience. Please take a moment to review our B2B domestic shipping policy to understand our delivery timelines, terms, and conditions.
1. Delivery Timelines:
a. Order Processing:
Orders received on business days (Monday to Friday) before 3:00 PM (local time) will be processed on the same day. Orders placed after this time will be processed the following business day.
Customized or bulk orders may have longer processing times. Please contact our sales team for more information.
b. Shipping Speeds:
We offer several shipping options, including Standard, Express, and Expedited for our domestic customers. Shipping speed options and associated costs can be found during the checkout process.
Estimated delivery times will be provided at the time of purchase, but please note that delivery times may vary based on the destination and the selected shipping method.
c. Delivery Commitments:
Our commitment is to deliver your order on time and in the best condition. However, delivery timelines may be affected by factors such as weather, carrier delays, and unforeseen circumstances. While we strive to meet our delivery commitments, we cannot guarantee delivery on specific dates.
2. Delivery Terms:
a. Shipping Partners:
We work with trusted third-party carriers to deliver your orders within the domestic United States. The choice of carrier may vary based on your location and selected shipping method.
You will receive a tracking number once your order ships. You can use this to track the progress of your delivery.
b. Shipping Charges:
Shipping charges are calculated based on the weight and dimensions of your order, as well as the destination and selected shipping method.
Bulk orders may be subject to volume-based shipping discounts. Contact our sales team for more information.
c. Delivery Address:
Please provide accurate delivery addresses. We are not responsible for delays or non-delivery due to incorrect or incomplete shipping addresses.
d. Receiving Orders:
Someone must be available to receive and sign for the delivery during regular business hours. If no one is available, the carrier may leave a notice or reschedule delivery.
e. Inspection and Acceptance:
Please inspect your order upon delivery. If there is any visible damage, discrepancies, or issues with the contents, please document and report them to our customer support team within 48 hours of delivery.
3. Returns and Exchanges:
a. Return and Exchange Window:
For domestic customers, you have a 2-day window from the date of delivery to request returns or exchanges.
Items eligible for return or exchange must be in their original condition, unused, and in their original packaging.
c. Return and Exchange Process:
To initiate a return or exchange, please contact our customer support team within the specified 2-day window.
Our team will provide instructions on how to proceed with your return or exchange.
4. Contact Us:
If you have any questions or need further assistance with your B2B domestic shipping inquiries, returns, or exchanges, please don't hesitate to contact our dedicated B2B customer support team:
We reserve the right to modify this B2B Domestic Shipping Policy at any time. Please check this page regularly for updates.
Thank you for choosing Tritan for your B2B domestic shipping needs. We look forward to serving your business and ensuring a smooth domestic delivery experience, along with hassle-free returns and exchanges.